Microsoft Outlook 2010 Setup

Click on "File" at the top, then "Info" and then click "Add Account" This will pop-up a window called "Add New Account" Go down to the very bottom of this page and put a check into "Manually configure server settings..." and click "Next" On the next page, leave the option selected on "Internet E-mail" and click "Next" at the bottom. Start filling in your account information here.

User Information
Your Name: (This is your first and last name)
E-mail Address: (This is your full email address)

Server Information
Server Type: POP3 or IMAP

(POP3 downloads your emails off of our server and onto your computer. Any other device will not receive the new emails.)

(IMAP will only download a copy of what's on the server. All emails stay on the server until you specifically delete and purge them. This is useful to use if you have more than one device checking your email.)

Incoming mail server: mail.whc.net

{WHC customers use: mail.whc.net

Hiline customers use: mail.hiline.net

EazeNet customers use: mail.eaze.net

TexasOnline customers use:mail.texasonline.net

USAonline customers use: mail.usaonline.net

BasinLink customers use: mail.basinlink.com

Caprok customers use: mail.caprok.net

PowrNet customers use: mail.powr.net}

Outgoing mail server (SMTP): smtp.whc.net

{WHC customers use: smtp.whc.net

Hiline customers use: smtp.hiline.net

EazeNet customers use: mail.eaze.net

TexasOnline customers use: mail.texasonline.net

USAonline customers use: mail.usaonline.net

BasinLink customers use: mail.basinlink.com

Caprok customers use: mail.caprok.net

PowrNet customers use: mail.powr.net}

Logon Information
User Name: This is the beginning of your email address.

{e.g. - username / not username@whc.net}

"Require logon using Secure Password Authentication (SPA)" should not be checked.

Now click on the "More Settings..." button to the far right. On this small window that popped up, choose the "Outgoing Server" tab at the top and put a check into "My outgoing server (SMTP) requires authentication" and now choose the "Advanced tab at the top. Here you will see two boxes with numbers. Make sure the settings look like this:

Incoming server (POP3): 110 (or for IMAP: 143)
This server requires an encrypted connection (SSL) should not be checked.

Outgoing server (SMTP): 587
This server requires an encrypted connection (SSL) should not be checked.

Click "Ok" at the bottom of this small window. Now on this page, go up to where it shows "Test Account Settings by clicking the Next button" and uncheck this option. (Our server has a security timeout time that is not compatible with Outlook's test account settings feature... it'll fail this test if this option is kept checked) Now click "Next" at the bottom and then "Finished"

Your account is now fully setup on Microsoft Outlook 2010.